One day in 2004, Gardiner Harris, early for a flight, sat down at an airport bar and started talking to the woman on the bar stool beside him. She was a drug sales rep for Johnson & Johnson, and her horrific story about unethical sales practices and the devastating impact they’d had on her family fundamentally changed the nature of how Harris covered the company—and the entire pharmaceutical industry—for The New York Times. His subsequent investigations and ongoing research since that conversation led to new federal laws and ultimately to No More Tears, a blistering exposé of a trusted American institution and the largest healthcare conglomerate in the world. Harris takes us light years away from the company’s image as the child-friendly “baby company” as he uncovers reams of evidence showing decades of deceitful and dangerous corporate practices that have threatened the lives of millions. He covers multiple disasters: lies and cover-ups regarding baby powder’s link to cancer; the surprising dangers of Tylenol; a criminal campaign to sell dangerous anti-psychotics to children; a popular drug for cancer patients that increases the risk of tumor growth. Deceptive marketing efforts that accelerated opioid addictions rival even those of the Sacklers and Purdue Pharma. All told, Johnson & Johnson's products have helped cause drug crises that have contributed to the deaths of as many as two million people and counting. Filled with shocking, infuriating, but utterly necessary revelations, No More Tears is a landmark work of investigative journalism that lays bare the deeply rooted corruption behind the image of babies bathing with a smile.